Onboarded new team members, facilitating comprehensive knowledge transfer regarding business logic and engineering best practices. Spearheaded the implementation of automated testing solutions from the initial phases of business requirement gathering and feature ideation.

Designed and executed comprehensive test plans for a web-based e-commerce platform. Collaborated closely with development teams to seamlessly integrate end-to-end (E2E) testing and API validation using Postman. Promoted agile testing methodologies and actively mentored fellow QA team members.

Customer experience related to Google Ads platform, Google Merchant Center, Google Tag Manager and Google Analytics.
Customer support on Google Ads, Merchant Center, payment billing, and Google Analytics platforms.
Analyze the problems in the mentioned platforms and advise the client about them.
Compose emails with the information the customer needs to resolve their issues.
Actively contribute to team tasks, such as customer satisfaction and quality metrics.

Served as the Speaker Coordinator for a major international blockchain conference. Successfully managed stage schedules and coordinated precise time slots for all keynote speakers, ensuring a seamless flow throughout the event.

Served as the Speaker Coordinator for a major international blockchain conference. Successfully managed stage schedules and coordinated precise time slots for all keynote speakers, ensuring a seamless flow throughout the event.

Moderated the women's group for an AWS-sponsored community event. Directed the welcome committee by coordinating volunteer roles and ensuring a highly engaging, organized, and welcoming registration experience for all attendees.